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The task:

Collect 500 people, 130 in wheelchairs, from airports

to the IWAS Games, back a week later with shuttles in between.

The result:

Dear Richard and the Bettabus team,

I just wanted to say a personal thank you for all your hard work and extra effort made for the Games. Helping us out was very much appreciated.

Following the event, we've had some great feedback from the teams, with some great sporting moments achieved!

Please pass on my thanks to everyone else involved.

Kind regards

Morwenna Breen-Haynes

Communication & Membership Manager

International Wheelchair and Amputee Sports Federation

Our Vision:  Inspire Worldwide Achievements in Sport


Booking for Luton Airport...

Hi Richard

"All went extremely well and was delightfully stress-free both ways.

Many thanks"

Anthony Reuben



"We would like to let you know that we have enjoyed using the Bettabus service twice, once in summer and once in winter and each time Richard went out of his way to make the journey to and from the airport a pleasant experience. Thank you so much for your good service."


Golders Green, London

Very good experience...

"Very reliable service, booked a mini bus last minute and they were able to fit us in, picked us up at both locations on time and very reasonable price."

 Claire (14/02/2012)


Dear Richard,

 "We are very pleased with the service given. Drivers were very kind and always on time. Coaches were neat and clean. We thank you so much for the smooth service and we will always get in touch with you in case we have any other job for you and also recommend your name to other companies. There was no complaint from any of our guests. Thanks once again!!"

Best Regards

Monica Ajwani

Sr. Office Administrator

Vitabiotics Ltd. London www.vitabiotics.com


"Whenever I have used Bettabus I have always been completely satisfied with your efficient, friendly and courteous service.

Wishing you success in all your endeavours."

R. A. Adler BPharm MRPharmS and family

Gateshead, Tyne & Wear


“Always found their service to be the most pleasant from all the transport providers we have ever used”

Philip Goldberg


Excellent service!!

I was in need of a minibus/coach hire service to take some friends to a retreat centre in Warwickshire from London. I called Bettabus and from the start received helpful service from Richard. Our bus turned up promptly and had a very pleasant journey with friendly service. The quote was also quite reasonable and even agreed to dropping us at a different location slightly further away to that which was initially agreed upon. I'd recommend you use Bettabus!

18/06/2015 by HarryFC

Years of Recommendations

           ....Read them all !

Courtesy bus to Rainham, September 2014

Thank you Richard.

All went well yesterday and once again many thanks for your courteous, reliable and prompt service as always.

Wishing you all the best


September 2014

Regarding the transportation of our wedding guests from London to Hampshire, the service was reliable and prompt. Thank you.

Helen Roberts

Thanks... I would recommend you...

30th December 2014

Hi Richard,

Thanks again for being such a wonderful driver and tour guide for our group! We truly valued your input and your care for us.

I would most definitely recommend you to any person/group needing transport!!!

Take care and Happy New Year!

Dr. Susan M. Shaw, PhD

Director of the School of Language, Culture, and Society

Oregon State University, Corvallis, USA

Thanks So Much…

"Dear Richard,

Thanks so much to you and Bettabus for collecting my relatives from the airport yesterday.

You did a brilliant job and they were extremely happy with your service. Thank you very much again.

Have a great day!"




Hi Richard

We had a wonderful day and your drivers were fantastic. They engaged well with the residents, were flexible and easy to contact. They worked quickly to problem solve without having to be told. They certainly made a difference to the trip and we would love to have them again! I would highly recommend them for your other clients!

We would like to use you again in future.

Many thanks again!


Fiona Reyes Johnson

Occupational Therapist


Central and North West London NHS Foundation Trust, London

Providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond.

Girl Guides...

      "Hi Richard,

On behalf of the Mill Hill Rainbows I wanted to say how grateful we are to you for arranging such a comfortable coach for our day trip to Woburn Safari Park. Our driver, James, was very friendly, helpful and even had a selection of music to keep us entertained on the drive there and back. The air conditioned coach was a welcome relief on a very warm, June afternoon and the convenience of having a loo on the coach meant we didn't have to make a return visit into the park following our trip around the road safari. The Rainbows all had a fantastic day, thanks again for making it possible."

Thanks again,




Thank you -

Coach Hire London...

Good Afternoon Richard,

"Just a quick email to say a big thank you for the service provided for us last weekend. We’d definitely consider using your company again in the future."

Thank you once again.

Maria Michael

Calvary Chapel Westminster

Family wedding

Hi Richard,

Thank you for the service you gave to my family in August, transporting them to the wedding and then to the reception venue.

I didn't travel in the mini coaches, but several people who did were very complimentary about the friendliness of the drivers and the good service.

We would certainly use your company again in the future.

Many thanks,

Nest Williams


Dear Richard

"Thank you so much for your wonderful service to our youth group over the weekend. We truly appreciate all the help you have given us. ……we will be in touch for another weekend trip or two that our Youth shall be taking during the course of next year."

Thank you.


Dear Richard,

 Thank you for the tour for two days in last November.

I would like to express my appreciation for your driving Bettabus very safely and comfortably.

 Thank you again and I wish you a joyful holiday season and a happy new year.

I attach the picture taken at Adidas, Manchester.

Best Regards,



June 2014

I have used Bettabus for my London retail tours on many occasions with various sized groups, always to my satisfaction. The drivers are reliable and accommodating and know their way around town.

Sigrid Brewka-Steeves



Dear Sir,

"Thank you for the coach and thank you to Richard, an excellent driver who was very helpful and kind. I want to take this opportunity to wish you and all your colleagues a Happy and Healthy New Year.

On behalf of my mother and myself, thank you."

Good wishes


London NW8

Hen Party...

"Dear Richard,

Many thanks for arranging at short notice, all was well, very pleased. Thank you."

Regards, Michelle Sullivan


Thanks for your help

Dear Richard,

Thank you very much indeed for helping us out so efficiently with the "Rays of Sunshine" journeys in September. The families were very grateful for all your assistance, as are we.


Kind regards,


Rays of Sunshine Children's Charity


Great Service...

"Many thanks to Richard who was very helpful in helping to organise transporting two groups of disabled athletes to and from the airport and making sure that the passengers had a safe and enjoyable journey. The event we ran took a lot of planning and Richard certainly helped ease any problems I had finding good quality, accessible transport."

Stewart (22/05/2012)


Dear Sir,

"I wanted to write to thank you for the mini coach lift to Rainham Cemetery earlier this month. Past years I have made the journey on public transport and it is a nightmare, so this year it was particularly easy.

I forget the name of the gentleman who drove us, but he was so kind and he had such a difficult journey to make, so please thank him for his careful driving and thoughtfulness.

Let me take this opportunity to wish you all a happy and healthy New Year."

Yours sincerely


Hendon, London NW4

Fantastic Service...

"Superb service from Bettabus, a company I will certainly be using again. Service was courteous and efficient and much appreciated."

Alastair (02/07/2012)

Party arriving at Luton tonight...

"Thank you so much. My sister says you were wonderful! ....and managed to deliver them all safely"

All the best


London NW11


"We came to London again for an overnight stay with some elderly residents. We were collected on time and the driver could not do enough to help us, nothing was too much trouble. An excellent service, would highly recommend."

Donna Gibson, Royal British Legion, Rippon, Yorkshire.

Wedding 2 December...

Hi Richard

 "Just a quick line to say “thanks” for the coach service for my wedding on 2nd December. It got everyone to where they needed to be, in good time for when they needed to get there. I’ve also heard from quite a few people who took the coach, that Norman the driver was a big hit, giving a tour-guide-style commentary on the sights of London en-route! It added to what was a wonderful day.

Thanks again,"

All the best

Paul Baker

No better service than Bettabus...

"Could not have picked a better service for our trip from North Yorkshire to London. Nothing was too much trouble and as a group with elderly residents it just made our trip so much more enjoyable. Our driver Richard was fantastic. The bus itself was very clean and there was plenty of room to store our luggage and wheelchairs. If you want a friendly reliable service, then do not give this company a miss."

 Donna Gibson, Royal British Legion, Rippon, Yorkshire (11/05/2012)

Mini bus booking...

"Thanks Richard, we were very satisfied with everything. No doubt, see you again soon."

Andrew Mallandaine


Dear Sirs,

“Richard and Bettabus has always provided an excellent service. Richard is always helpful and easy to get hold of even at short notice. New Leaf would definitely recommend Bettabus.”

Ruth Wagner

Director of New Leaf Recruitment


Bettabus Coach Hire London...

"Bettabus gives a unique and unparalleled reliability – be it picking up my elderly parents on time at the airport and escorting them into their house and making sure they have their keys etc or couriering equipment worth £1,000s of pounds, Bettabus is my first choice."


Avi Yellon

Thank you...

Dear Sirs,

 "Thought I must just drop you a line to say thank you for helping us enjoy our son's wedding in Manchester. Our guests were so delighted with the calm manner in which you attended to their various needs right from collecting them individually then going via Heathrow for our foreign guests to join them, finally arriving in Manchester after a pleasant and smooth journey.


We look forward to using your services again for local and distant journeys as the need arises.

With best wishes"

Judy K.

Hendon, London NW4

Canadian Group 2010...

(….after 2010 visit)

“…you made our group extremely happy and we were, as always, thrilled with the service you provided.”

R. Noam Abramchik, Dean

Pacific Torah Institute, Vancouver, Canada

Canadian Group 2009...

(….after 2009 visit)

"I wanted to thank you for a really wonderful time today. Your ability to be flexible while maintaining a pleasant demeanour was amazing. The lengths you went to, to accommodate our food needs was most appreciated.

 ….I look forward to seeing you again in London"

5 stars...

"It is so refreshing to find a company that genuinely takes access needs into their planning and who comes to you with questions, rather than not knowing what to do with your questions. I have used them several times for large groups of elderly people and the service has been spot on. Efficient, polite and helpful, I certainly recommend them."

Best wishes Kirsty Marsh, www.museumoflondon.org.uk/get-involved

We'd love to hear from you.

Please give us a call on :

07831 36 35 34

or send us a message with your questions, comments or other feedback.

Best trip ever…

January 2017

Hi Richard

We all got home safely


We had the most amazing

time, from youngest to oldest.

We truly appreciate all of your

help in planning our itinerary and helping us accomplish it.  

To quote my Kids, it was their

"best trip ever"

Thx again  


"We were collected on time and the driver could not do enough to help us, nothing was too much trouble. An excellent service, would highly recommend."

- Donna, Royal British Legion, Ripon


"Richard - reliable, responsible and highly recommended!"

Esti Dunner.

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Our driver, John was punctual, very helpful and had a lovely new minibus. I highly recommend them .